We're here to help
Our amazing customer experience team are available to help you with your property searches.
Get online help
Got something less urgent? Why not complete our online enquiry form.
(We usually respond within 24 hours)
Give us a call
Telephone number:
0800 009 4540
From the 7th May 2024 our Customer Experience Team lines will be open Monday to Friday from 10.30am to 5.00pm.
Write to us
Email:
onlinecustomers@thameswater.co.uk
Send us a letter:
Thames Water Property Searches
PO Box 3189
Slough
SL1 4WW
If your query relates to your water bill
Click here or call 0800 980 8800
