News & insights
We don’t stop at search, we start with service
Water Property Searches always start with service that is second to none.
That’s because our customers’ happiness always comes first. The busy
individuals who use Thames Water Property Searches know that they are more than
just a number. With us, you are guaranteed a professional service with a
personal touch, through bespoke residential and commercial property search
packages precisely tailored to your specific needs.
and every customer is understood and valued, and we are steadfast in our
support. Whether that’s through the expert advice delivered by our experienced
and knowledgeable staff; our user friendly and intuitive website where you can
carry out your searches swiftly and without hassle; or the CPD training offered
for free, to all our customers. We can be relied upon to stop at nothing in
delivering the service you deserve.
Our teams are dedicated to customer
If an issue arises, we will take the time to support you and your firm at every
turn. Search through us and you know that help is always at hand, if and when
it’s needed. It’s just a few clicks away through the live chat window (open 9am
to 5pm, Monday to Friday); via our website contact form or at the end of the phone.
Thames Water Property Searches it’s not just about providing the searches - we
also know that the devil is in the detail. Our staff have a full and
comprehensive understanding of the complex and detailed information contained
within each search. This knowledge of the nitty gritty gives us the edge over
our competitors. We also know when it’s time to stop and get our partner
experts from our search suppliers involved.
passionate about customer service and our dedication to training is an integral
part of this. That’s because we know that our customers are as keen to learn
and grow as we are. CPD training sessions on our drainage and water products
are informative and interactive and feature input from leading industry
speakers. We also work with our partners to deliver the same level of
high-quality training on a broad range of due diligence searches. These popular
events offer an opportunity to mix with others in the industry whilst keeping
on top of the issues affecting conveyancing today.
value the customers we have and always welcome new ones. Being part of the
Thames Water Property Searches family means you have embarked on a long and
fruitful journey that starts and finishes with service. We’re happy to have you