Privacy policy

Thames Water is committed to protecting your privacy and complying with the Data Protection Act 1998.

This policy, together with the Terms of Use and the Terms and Conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

In this privacy policy references to "we" and "us" are to Thames Water Limited, Thames Water Utilities Limited, and all subsidiary companies thereof. "Property Searches" is a trading name of Thames Water Utilities Limited. The contact address for all these companies is:
Clearwater Court
Vastern Road
Reading Berkshire

For the purposes of the Data Protection Act 1998, the data controller is Thames Water Utilities Limited.

We may update this privacy policy from time to time and will state on the policy the date when the policy was last updated.

Last updated: September 2012.

Can we help you?

You can chat online to one of our team now or you can phone us on 0845 070 9148.