23 January 2012
We're here to help...
We can help you with your account registration, setting your preferences, mapping, selecting and ordering products.
Our team of support staff are available to help you with any questions that you have about our website. Phone us on 0845 070 9148, email onlinecustomers@thameswater.co.uk or chat online to one of our team whilst viewing the website. We even have an online conferencing capability and can arrange an online training session for you.
If you are already happy with our new site, why not download our user guide which will show you how to track your cases and get the most out of our recently redesigned case dashboard. It will also show you how to update your preferences and change your password easily and securely.
We want to help you get the most from our new site. So if you need any more help, contact us.
