Our Customer Service team are on hand to provide you with guidance on products and can help with any questions you may have.


  • Chat to us online

    Our Chat Service is available Monday to Friday from 9am to 4pm.

    Chat to one of our Customer Service team.

  • Phone us

    Telephone:

    0845 070 9148

    Our Customer Service team and Account Management team are available Monday to Friday from 9am to 5pm.

  • Write to us

    DX:

    151280 Slough 13

    Post:
    • Thames Water Property Searches
    • Clearwater Court
    • Vastern Road
    • Reading
    • RG1 8DB