However complex a property transaction you are completing, we're confident that we have the searches that your client needs.

Whether it is an environmental search, official local authority search, flood check or a chancel, our electronic connectivity with other search providers means we can provide everything straight to your inbox in the fastest possible time.

As a water company, it won't surprise you to know we are an official provider of the CON29DW drainage and water search data, but we are also one of only three providers who have an NLIS direct link to every local authority in England and Wales.

But it's not just about speed. We are also extremely proud of our customer service capability as we deliver the full suite of residential and commercial due diligence property searches.

What makes us different?

Quite simply, we offer excellent customer service because we care about you and your clients.

We have invested heavily in our unique ordering and delivery system. Whether you prefer to order online or by phone, we want you to come back to us for all your search requirements.

Keeping you informed

We'll keep you informed at every stage of your order. You can use our online tracking feature to check the progress of an order and can talk to us via online chat, phone or email if you have any queries.

What our customers have to say…

"We have used Thames Water for searches online and [for] any problems that arise, we telephone our contact who resolves any issues / problems. We are happy with the service they provide."
Howard Freeman
Partner, B. D. Laddie Solicitors

"I was introduced to Thames Water search services in September (2010) and since then I have used them on an almost exclusive basis. The critical fact in that decision was they provide an LLC1 result as opposed to insurance so that you can see the position as opposed to hoping. I have ordered searches online and have had a prompt and efficient service. On the rare occasion I have had a query I can reach [them] by email or phone and the issue has been resolved very quickly. Thames Water provides a great service and I am a happy customer."
Tina Brown
FILEX, Property, Probate & Trusts Department, McKenzies